Minneapolis , August 27-28, 2004

The Impact of the Digital Divide on Management and Policy
Determinants and Implications of Unequal Access to Information Technology

Day 1: Friday August 27, 2004

8:00 – 8:30 AM Breakfast

8:30 – 8:35 Welcome and Introduction: Rob Kauffman

8:35 – 8:45 Sr. Associate Dean’s Remarks: Dennis Ahlburg, Carlson School of Management

8:45 – 9:00 Program Overview: Fred Riggins and Sanjeev Dewan, Symposium Co-Chairs

9:00 – 10:30 Panel: “Why the Digital Divide Matters: Management Research, Industry Practice, and Public Policy Implications”

• Fred Riggins, University Minnesota

• Mark Cooper, Director of Research, Consumer Federation of America; Fellow, Center for Internet and Society, Stanford University
• Viswanath Venkatesh, Professor and George and Boyce Billingsley Chair in Information Systems, Walton College of Business, University of Arkansas
• Sanjeev Dewan, Associate Professor of Information Systems, Graduate School of Management, University of California at Irvine
• Eugene Borgida, Professor of Psychology and Law, Morse-Alumni Distinguished Teaching Professor of Psychology, University of Minnesota

10:30 – 11:00 Break

11:00 AM – 12:30 PM Session 1 – The Digital Divide at the Individual Level
Session Chair and Discussant:

• “Leveraging Points for Addressing Digital Inequality: Comparing Under-Privileged Adopters and Non-Adopters of High Speed Internet TV,” JJ Po-An Hsish, Mark Keil, and Arun Rai, Georgia State University
• “Online Inequalities: Explaining Differences in People’s Web Use Skills,” Eszter Hargittai, Northwestern University
• “The Roles of Internet Self-Efficacy Towards Learning Computer and the Internet among Elderly in Hong Kong, China,” Jolie Lam and Matthew Lee, City University of Hong Kong

12:30 PM – 1:45 Lunch

1:45 – 3:15 Session 2 – The Digital Divide at the Organizational Level
Session Chair and Discussant:

• “How Do Industry Features Influence the Role of Location on Internet Adoption?,” (.doc 320 KB) Chris Forman, Carnegie Mellon University, Avi Goldfarb, University of Toronto, and Shane Greenstein, Northwestern University
• “Some Managerial Implications of the Digital Divide for US Small and Medium Enterprises,” (.doc 141 KB) Lisa Murphy, University of Alabama Huntsville, Benjamin Power, and Delmonize Smith, University of Alabama
• “Ownership and Large Participant Affiliation in the Survival of Internet Marketplaces: The Case of Agricultural Commodities,” (.doc 122 KB) W. Parker Wheatley, Carleton College

3:15 – 3:45 Break

3:45 – 5:15 Session 3 – The Digital Divide at the National Level
Session Chair and Discussant:

• “Jump-Starting the Internet Revolution: How Global Connections Help Diffuse the Internet,” (.doc 113 KB) Edward M. Crenshaw and Kristopher K. Robison, The Ohio State University
• “Measurements and Determinants of the Global Digital Divide,” Dale Ganley, Sanjeev Dewan, and Kenneth L. Kraemer, University of California, Irvine
• “Is there a Global Digital Divide for Digital Wireless Technology?,” Robert J. Kauffman and Angsana Techatassanasoontorn, University of Minnesota

5:15 – 6:00 Break

6:30 – 7:00 Social hour, Holiday Inn Metrodome - Minneapolis

7:00 – 8:30 PM Dinner, Holiday Inn Metrodome - Minneapolis

Day 2: Saturday August 28, 2004

7:30 – 8:00 AM Breakfast

8:00 – 9:30 Session 4 – Implications of the Digital Divide on Society
Session Chair and Discussant:

• “Has the Internet Become Indispensable?,” Donna Hoffman, Thomas P. Novak, Vanderbilt University, and Alladi Venkatesh, University of California, Irvine
• “Voting with the Digital Divide,” Eunjin Kim and Byungtae Lee, Korea Advanced Institute of Systems and Technology, Korea
• “The Digital Divide and Information Systems Research: Stepping Up or Stepping Away?,” (.doc 86 KB) Lynette Kvasny, Steve Sawyer, and Sandeep Purao, The Pennsylvania State University

9:30 – 10:00 Break

10:00– 11:00 Session 5 – Implications of the Digital Divide on Firms
Session Chair and Discussant:

• “Internet Exchanges for Used Books: An Empirical Analysis of Welfare Implications and Policy Issues,” Anindya Ghose, Michael D. Smith, and Rahul Telang, Carnegie Mellon University
• “Private Transactions in Public Places: An Exploratory Study of the Impact of a Public Computer Environment on Transactional Website Use,” (.pdf 75 KB) A.D. Rensel, J.M Abbas, and H.R. Rao, State University of New York at Buffalo

11:00 AM - 12:00 PM Session 6 – Opportunities for Collaborative Research on Issues Related to the Digital Divide
Session Chair and Discussant:

• “Determinants of Internet Utilization in the US: Demographic and Spatial-Economic Factors,” (.doc 463 KB) John Horrigan, Pew Internet and American Life Project, Chandler Stolp, LBJ School of Public Affairs, University of Texas at Austin, and Robert H. Wilson, LBJ School of Public Affairs, University of Texas at Austin
• Q & A on Opportunities for Collaboration with the Pew Internet and American Life Project

12:00 PM – 12:15 PM Symposium Wrap Up - Fred Riggins and Sanjeev Dewan, Symposium Co-Chairs

12:15 PM – 1:30 PM Informal Lite Lunch